• Network Administrator (Madison)

    Job Locations US-WI-Madison
    IT/Information Technology
    Regular Full-Time 1.0 FTE
    Full Time Equivalent
    1.0 FTE (40 hours/week)
    On Call Responsibilities
    some on-call responsibilities
    Weekend Rotation
    occasional weekend work
  • Overview

    Do you enjoy a position where you get to wear many hats and work with industry leading technology? Do the names Citrix, Cisco, VMware, Office 365, Azure and hyperconverged peak your interest? If so, then the hands-on Network Administrator position at Agrace might be a good fit for you. Join Agrace, one of Madison's Top Ten Best Places to Work! Agrace has an exciting opportunity for a Network Administrator who thrives in a fast paced and complex environment. Bring your technical expertise to support and secure networks and systems needed in day to day operations for all Agrace 7 sites and over 650 users!


     Systems Administration

    • Work to ensure maximum availability (99.9%) of all servers and applications.
    • Analyze and support system and application upgrades.
    • Manage data backup and restore procedures. Develop and test disaster recovery plan.
    • Manage VPN, XenApp, Netscalers and other remote access software and applications.
    • Manage hyperconverged VMWare virtualized environment and Azure virtual machines.
    • Manage Cisco equipment including IP phone system, routers, switches, firewalls, and wireless.
    • Administer and manages Office 365 environment (Exchange, SharePoint, Skype for Business).
    • Install and configure server operating systems, database, and server applications.

    Network Administration

    • Evaluate network performance issues including availability, utilization, throughput, and latency; installation, configuration, and testing of equipment.
    • Upgrade network by conferring with vendors; developing, testing, evaluating, and installing.
    • Troubleshoot complex network problems. Escalate problems to vendors and collaborate to resolve problems.
    • Secure network by developing network access controls.
    • Define network policies and procedures. Create and maintain documentation for network infrastructure, applications and servers.

    Information Technology Support

    • Support PCI compliance and internal audit tasks.
    • Cross-train other department team members.
    • Provide second level technical support for integration of network and workstation hardware and software.
    • Update job knowledge by participating in educational opportunities and reading publications and educate IT team members as appropriate.


    • Associate degree, required (Bachelor’s preferred) or equivalent combination of education and related work experience
    • 4 years’ related work experience
    • Valid driver’s license, auto insurance, and access to a reliable vehicle

    Knowledge, Skills and Abilities:

    • Experience with and knowledge of Network Topologies, Virtualization, Infrastructure, Protocols, Routers/Switches/Firewalls (Cisco), VPN, Server platforms - Active Directory, Windows Servers, and Thin-Client technologies (XenApp), SQL Administration, Office 365, Azure, and Server Backup Software
    • Experience with and knowledge of hardware maintenance and lifecycle, system integration and automation; and scripting for task automation
    • Experience with and knowledge of project management
    • Advanced Microsoft Office Suite skills
    • Ability to work effectively and cooperatively with others
    • Ability to work autonomously in a systematic fashion
    • Ability to be flexible in time and task to meet organizational needs


    Agrace HospiceCare is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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