Administrative Assistant - Medical Services - 40 hrs/wk (Madison)

Job Locations US-WI-Madison
Regular Full-Time 1.0 FTE
Full Time Equivalent
1.0 FTE (40 hours/week)
On Call Responsibilities
No On Call Responsibilities
Weekend Rotation
No Weekend Work


The Medical Services Administrative Assistant supports Agrace's mission by providing administrative support to the medical services and palliative care departments. This includes, but is not limited to, assisting with the scheduling of staff, reviewing staff time sheets and mileage reimbursement requests, coordinating palliative care work queues in EPIC, coordinating department meetings, and serving as primary back up to the Medical Services Coordinator.


For more than 35 years, Agrace has been a nonprofit, community based health care agency dedicated to providing expert physical, emotional and spiritual support to patients and families through the stages of serious illness. Agrace Hospice is nationally recognized for the comprehensive hospice services we provide in patients' homes, the Agrace Hospice inpatient units and skilled nursing and assisted living facilities throughout south central Wisconsin and north central Illinois.


The ideal candidate will have experience using all Microsoft Office programs (Outlook, Power Point, Excel, Word), managing the calendars/scheduling for both office and field based providers, and experience in EPIC (work queues, scheduling, reporting). To be successful in this position you will need to have great communication skills, attention to detail, and ability to be flexible in a fast paced team environment. 


This position is 40 hours per week, Monday - Friday and reports to our Vice President, Medical Services and the Practice Manager. 


To qualify, you must have:

  • High school diploma/equivalent; post high school education, preferred
  • Minimum of 3-5 years of administrative office experience with specific experience in healthcare strongly preferred.
  • Experience with Microsoft Office Suite (including Access, Outlook, Project and PowerPoint) and Visio or other flowcharting software
  • Experience with EPIC or other electronic health records, preferred

Comprehensive benefits package including a generous paid time off (PTO) package and optional health, dental, and/or vision insurance. As well as flex spending, life insurance, short/long-term disability insurance, and 403b retirement plan.


Agrace HospiceCare is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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