Health Information Specialist (Madison)

Health Information Management
Regular Full-Time 1.0 FTE
Full Time Equivalent
1.0 FTE (40 hours/week)
On Call Responsibilities
No on-call responsibilities
Weekend Rotation
No weekend rotation


Are you seeking a meaningful role that combines your past experience with patient charts, customer service, and/or medical records along with your interest in helping ensure that patients with life-limiting illnesses live as fully as they can?

For more than 35 years, Agrace has been a nonprofit, community based health care agency dedicated to providing expert physical, emotional and spiritual support to patients and families through the stages of serious illness. Agrace HospiceCare is nationally recognized for the comprehensive hospice services we provide in patients' homes, the Agrace HospiceCare inpatient unit and skilled nursing and assisted living facilities throughout south central Wisconsin.


The Health Information Specialist provides prompt and courteous support to clinical staff, facility partners, patients, and families to ensure patient records are accessible for treatment, payment and operational needs.  This position manages Agrace patient-related health information in accordance with established policies and procedures and regulatory and accreditation requirements, including clinical record privacy, completeness, accessibility and retention. This position is full-time, benefit eligible with regular business hours.


  • High school diploma/equivalent required; Associate degree preferred.  
  • Two years of medical records and/or customer service experience in the health care industry preferred.
  • Knowledge of medical terminology
  • Strong keyboard and computer skills/navigation (Epic and Microsoft Suite )
  • Excellent written and verbal communication skills, especially via telephone
  • Ability to read, write and comprehend the English language, and to quickly sort in alpha/numeric sequence

Agrace HospiceCare is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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